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Malaysia's first Hello Kitty Gourmet Cafe ❤ at Sunway Pyramid


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2015-10-02 15:01:22



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Area: Selangor- Bdr Sunway
Address: Oasis Boulevard, Sunway Pyramid
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  • Halal:
  • Telephone Number: 03-56127703
  • Business Hours:;A_
  • Price: 30.0
  • Recommended Dishes: Desserts
  • WebSite:
  • Contact Person: Manager
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Malaysia's first Hello Kitty Gourmet Cafe ❤ at Sunway Pyramid


Malaysia's first Hello Kitty Gourmet Cafe ❤ at Sunway Pyramid


From a year ago, the network began to spread in Malaysia is about to lead the first Hello Kitty Gourmet Cafe news, the news but called many Hello Kitty fans ecstatic na ~ but waited and waited, waited and waited for so long without any formal opening of the message until September 26, 2015, Hello Kitty Gourmet Cafe finally opened it! I am so excited when I heard about this.




Before we went to Hello Kitty Gourmet Cafe, I have sent an email for reservation but no response from them. I have tried to call but couldn't get through. But this will not stop me from going there.




On 29/9/2015, My friends and I went there about 2pm. You must wondering at this picture why we didnt line up because I am lucky enough that at that time, there is not many people yet. So, we are  able to book table for Afternoon Tea.




Hello Kitty Gourmet Cafe is at outside Sunway Pyramid. If you at the main entrance, turn to your left which the Ole Ole Bali Restaurant is there and straight until you can see big log of Hello Kitty.







When we entered the Hello Kitty Gourmet Cafe, we saw two types of menu which are Ala carte and Afternoon Tea. The Afternoon Tea was just introduced for the first at that time. This cafe has two levels which the downstairs for Ala Carte and upstairs is the Afternoon Tea. At first , we sat downstairs as we wanted to try cuisines from Ala Carte menu.












As we sat down at our table and looking through the menu, the waiter came to us and told us that we can only choose drinks and cakes only. If we want others, we have to go upstairs. We were so hungry until we can't decide what to eat. The Manager suggested to go upstairs for Afternoon Tea. We have to wait about 15 minutes for free seats for upstairs. When we went upstairs, there are actually a lot of empty seats. I wonder what kind of management is that? But somehow, we decided to sit upstairs.



Stairways to Upstairs










Finally, we reached at our table upstairs. All of us started to view the menu of Ala Carte and Afternoon Tea. We were so hungry until we can't wait to call the waiter. So, when the waiter came to our table, we wanted to order from the Ala Carte menu but unfortunately, ala carte menu is closed on that day. Our face turned down. The waiter told us that they have just came out with new promotion which is the Afternoon Tea menu. We have no choice and have to try the Afternoon Tea menu. Lets look at the pictures below.



As you can see , the view of the upstairs design and pattern.











Huge dining table. Can invite family to eat here. It looks so unique






So cute when I look at the Hello Kitty with pink bow tie ...It reminded me of my childhood days.








All of us looking throughout the Afternoon Menu Tea, we were deciding on what cuisine to choose. But, again our hungry mood turned down as the waiter told us that we can't choose from menu. arrgh..two person can choose but only 4 person. So, we ordered for two people selection which cost about RM100!






一Beverages & Desserts Menu




30a.JPG Dining Menu










After waited for an hour, our drinks finally arrived. Hot English Breakfast Tea was served to us. In Malaysia, we called it “Teh O” . hahaha.






I was shocked when I noticed that the teapot has stain on it. It is supposed to be high class teapot but unfortunately not. They should not do this as this will give bad impression of their Hello Kitty Gourmet Cafe. I wanted to complain but in the end, not to do it.





As you can see the picture above, the desserts are served on bird cage. I was thinking at that time, it is the desserts are worth of RM99.50?!




As my friends and I tried each dessert that are served on the cage, we realised it is so small in size and the taste is just normal not extraordinary. For me, the quantity is so little and not enough to fill my stomach. We were still very hungry after we ate the all thing.









As you can see the picture above, I looked at the sandwich and i  was wondering is that an insect on it? ewwh..but actually no. It is a chocolate syrup on the sandwich. The bread has no flavour on it, it tasted blend for me.




Overall, there are few things that need to be improve in Hello Kitty Gourmet Cafe. First, they should improve their customer service. They need to increase their speed on serving the customers. Besides that, they should direct customers in wrong direction. Example, we thought we could have Dining Menu upstairs but actually not. It is closed on that day. Second, never serve your customers with unclean teapots. They should checked before they sent it to their customer.


I am not satisfied with the cuisines from Afternoon Tea. The quantity is very little and the size are very small. It is not worth of RM99.50. The Hello Kitty Gourmet Cafe looks grand but compared to other Hello Kitty cafes in other countries, Hello Kitty Cafe in Malaysia it is far behind.





【Hello Kitty Gourmet Cafe】

Address:Oasis Boulevard, Sunway Pyramid (right outside H&M and Caffe Bene)

Business Hour :Mon - Fri 10am to 11pm , Sat - Sun 10am to 1am



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